Customer Service/Sales

Home Depot; Santa Rosa (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Home Depot in Santa Rosa, CA is seeking Customer Service/Sales associates to deliver fast, friendly service, greet and qualify customers, and guide them to the right products for their projects.

You will learn product details using our tools, help close sales, and keep your department well-stocked, clean, and safe. The role involves teamwork with supervisors and other departments and may span several product areas.

Qualifications

• Provide fast, friendly service by actively seeking out customers to assess needs.
• Learn product information to assist and close sales.
• Maintain in-stock conditions, keep areas clean, safe, and shop-able.

Responsibilities

• Greet customers and assess their needs to recommend solutions.
• Explain product features and help close sales within department.
• Keep assigned areas clean, stocked, and compliant with safety policies.
• Collaborate with supervisors and other departments to support store goals.

Skills

Customer service

Sales

Communication

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00