Customer Service Representatives - IN OFFICE

Loss Prevention Services; Plano (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Paid Holidays

Medical, Dental and Vision Coverage

Job summary

Loss Prevention Services in Plano, TX is seeking full-time Customer Service Representatives for on-site, first shift (8:00am–5:00pm). The role involves handling inquiries, updating databases, and coordinating with clients and field staff.

Applicants should have prior customer service or administrative experience, data entry skills, and a professional demeanor. Strong English communication is required; bi-lingual is a plus. We offer weekly pay and benefits.

Qualifications

• Experience in customer service and administrative tasks preferred.
• Data entry experience and solid knowledge of Microsoft Office.
• Positive and professional demeanor with excellent written and verbal English communication.

Responsibilities

• Entering and updating information into databases.
• Verifying information received from Clients and Field Staff.
• Following up with Clients and Field Staff by Telephone and Email.
• Providing accurate and timely information regarding our services.

Skills

Customer service

Data entry

Microsoft Office

English communication

Tools

CRM software

Job description

Customer Service Representatives – ON SITE - First Shift available.

Loss Prevention Services, a Call Center service provider in the Financial Services Industry, is looking for full time Customer Service Representatives to join our rapidly growing Team! These are 8-hour shifts, five consecutive workdays per week. THIS IS NOT A REMOTE WORK OPPORTUNITY - WORK MUST BE PERFORMED IN OFFICE. THESE POSITIONS ARE AVAILABLE AT OUR PLANO BASED OFFICES. First Shift - 8:00am- 5:00pm

Successful Candidates will have:

• Trained as Subject Matter Experts on our clients and services.


• Entering and updating information into databases.


• Verifying information which has been received from Clients and Field Staff.


• Following up with Clients and Field Staff by Telephone and Email.


• Providing accurate and timely information regarding our services.

What you bring to the table:

• Previous experience with customer service and administrative tasks preferred.


• Data Entry experience, and solid/basic knowledge of Microsoft Office.


• Positive and professional demeanor.


• Excellent written and verbal communication skills in English. Bi-Lingual a plus!


• Ability to prioritize and multitask.


• Ability to work well with a Team

What we offer:

• Weekly Pay


• Consistent Work Schedule


• Paid Time Off


• Paid Holidays


• Medical, Dental and Vision Coverage

We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, any form of disability, marital status, sex, gender, gender identity or gender expression, sexual orientation, military status, veteran status, creed, or any other status protected by law.