Customer Service Representative/Teller

Commercial Bank and Trust Company; Highland (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Commercial Bank and Trust Company in Jackson, TN seeks a Customer Service Representative/Teller to join our full-time team. You will cash checks, handle deposits, open accounts, assist with ATM balancing, and support back-up vault duties while delivering courteous service to customers.

The ideal candidate has a high school diploma, strong communication skills, proficiency in Microsoft Office, and a trustworthy, team-oriented attitude with reliable attendance.

Qualifications

• High school diploma or equivalent.
• Previous experience working directly with the public is preferred.

Responsibilities

• Demonstrates a positive attitude.
• Cashes checks; accepts deposits and loan payments and safety deposit rent; sells Official Checks, completes CTRs as needed; and takes check orders.
• Opens consumer and business accounts.
• Assist back up for ATM balancing daily.
• Assist with backup vault duties.
• Maintains CIP requirements.
• Seeks expanded deposit and loan relationships with customers.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Microsoft Office

Integrity

Teamwork

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative/Teller

Full Time Clerical Highland- BR 21, Jackson, TN, US 1 Attachments

4 days ago Requisition ID: 1145

Role and Responsibilities:

• Demonstrates a positive attitude.
• Cashes checks; accepts deposits and loan payments and safety deposit rent; sells Official Checks, completes CTRs as needed; and takes check orders.
• Opens consumer and business accounts.
• Assist back up for ATM balancing daily.
• Assist with backup vault duties.
• Complies with CIP requirements.
• Possesses a helpful attitude with co-workers and customers.
• Has prompt and regular attendance.
• Uses RevQ daily and completes the tracking information.
• Seeks expanded deposit and loan relationships with customers.
• Maintain prompt and regular attendance.
• Demonstrate a positive, helpful attitude with co-workers and customers.
• Strives to improve efficiency in his/her work area through cost savings.
• Perform other duties as assigned.
• Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
• Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails.

Qualifications and Education Requirements

• High school diploma or equivalent
• Previous experience working directly with the public is preferred

Preferred Skills:

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software
• Trustworthiness and the ability to act with integrity
• Tact and public relations expertise
• Ability to work well with others

Physical Requirements:

• Must be able to lift up to 25 pounds at a time
• Must be able to stand for long periods of time

Commercial Bank and Trust Company is an Equal Employment Opportunity Employer-M/F/Vets/Disabled