Customer Service Representative -Sylvania

Clothes Mentor; Sylvania (OH); Presencial; USD 17.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Employee discount

401(k) with company match

Employee Referral Program

Professional development and growth

Descripción de la vacante

Clothes Mentor, LLC. in Perrysburg, OH is seeking a Customer Service Representative to greet shoppers, assist with purchases, and explain the store's buying and selling process.

This hands-on retail role offers a welcoming team environment and opportunities for professional development, with daytime hours required. You will process transactions at the POS, promote current promotions and loyalty programs, and help prepare merchandise for the sales floor.

Formación

• At least 16 years old.
• Available to work 15 hours per week during daytime hours between 10 a.m. and 5 p.m.
• Customer-focused, with effective communication skills and a willingness to start conversations and offer help.
• Ability to work with a sense of urgency.
• Ability to frequently walk, stand, stoop, climb ladders, push, and lift repeatedly, including regularly lifting up to 40 pounds.
• Vision, coordination, and reading skills needed to inspect merchandise closely and efficiently.

Responsabilidades

• Greet shoppers, start conversations, and offer assistance to create a positive customer experience.
• Process purchases using the point-of-sale (POS) system and explain the store’s buying and selling process clearly.
• Tell customers about current promotions and loyalty programs.
• Prepare merchandise for sale by tagging and hanging clothing and keeping the sales floor stocked.
• Help maintain store standards, support daily store operations, and perform other duties as assigned.

Conocimientos

Customer service

Communication

Stamina

Lifting 40 lbs

Herramientas

POS system

Descripción del empleo

Join our team as a Customer Service Representative in Perrysburg and help make every store visit welcoming and convenient. In this hands-on retail role, you’ll assist shoppers, process purchases, explain the store’s buying and selling process, and prepare merchandise for the sales floor. You’ll work in an upbeat, team-oriented environment with opportunities for professional development and promotion from within, subject to eligibility. This position requires daytime availability for a minimum of 15 hours per week between 10 a.m. and 5 p.m.

Responsibilities

• Greet shoppers, start conversations, and offer assistance to create a positive customer experience.
• Process purchases using the point-of-sale (POS) system and explain the store’s buying and selling process clearly.
• Tell customers about current promotions and loyalty programs.
• Prepare merchandise for sale by tagging and hanging clothing and keeping the sales floor stocked.
• Help maintain store standards, support daily store operations, and perform other duties as assigned.

Qualifications

• At least 16 years old.
• Available to work 15 hours per week during daytime hours between 10 a.m. and 5 p.m.
• Customer-focused, with effective communication skills and a willingness to start conversations and offer help.
• Ability to work with a sense of urgency.
• Ability to frequently walk, stand, stoop, climb ladders, push, and lift repeatedly, including regularly lifting up to 40 pounds.
• Vision, coordination, and reading skills needed to inspect merchandise closely and efficiently.

Compensation

Competitive wage and bonus.

Benefits

• Flexible schedules for eligible employees, within the position’s daytime availability requirements.
• Generous employee discount at all company brand stores for eligible employees.
• 401(k) with company match for eligible employees.
• Employee Referral Program and Employee Anniversary Program for eligible employees.
• Professional development and growth opportunities, with an emphasis on promoting from within, for eligible employees.