Customer Service Representative - State Farm Agent Team Member Philadelphia - PA

Charles Berrouet; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Charles Berrouet Insurance Agency in Philadelphia is seeking a Customer Service Representative to deliver outstanding customer experiences while supporting the State Farm Agent team. You will engage with clients, answer questions, and help maintain accurate records.

This full-time role offers opportunities for advancement, paid time off, and a performance-based bonus. A communicative, detail-oriented approach and a willingness to serve the public are essential.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Philadelphia - PA

• Opportunity for advancement
• Paid time off
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Service Representative with Charles Berrouet Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.