Customer Service Representative - State Farm Agent Team Member

Sukh Purewal - State Farm Agent; Yuba City (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Flexible schedule

Paid time off

Job summary

Sukh Purewal - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in our insurance and financial services practice. You will build relationships, resolve inquiries, and support community members with their coverage needs.

This role emphasizes strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Benefits include 401(k) matching, company events, flexible schedule, and paid time off.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Experience preferred

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Benefits:

• 401(k) matching
• Company parties
• Flexible schedule
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with Sukh Purewal - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.