Customer Service Representative - State Farm Agent Team Member

Joe Bauer - State Farm Agent; Winter Park (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Health Insurance

Paid Time Off

Flexible Schedule

Training & Development

Bonus Based on Performance

Hourly Plus Commission

Job summary

Joe Bauer - State Farm Agent in Winter Park, FL is seeking a Customer Service Representative to deliver exceptional service, handle policy information, and assist customers with updates.

You will coordinate with agency team members, process claims, maintain accurate records, and contribute to community growth; a strong focus on empathy and communication is required.

Qualifications

• Excellent communication skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

Benefits:

• License Reimbursement
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Joe Bauer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.