Customer Service Representative - State Farm Agent Team Member

Anthony Vote - State Farm Agent; Winona (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Anthony Vote - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to community members in Minnesota. You will respond to inquiries, build lasting relationships, and help customers access policy information and options.

You will collaborate with the agent team, maintain accurate records, and contribute to a high-energy, client-focused culture. This role emphasizes growth, development, and community engagement within a local State Farm agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About our agency:

I opened my agency in 2024 and currently lead a team of six. I'm a third-generation State Farm agent and began my own State Farm journey as an intern before moving into sales and eventually agency ownership. I'm a graduate of the University of Wisconsin, and my wife and I are proud to live right here in the community we serve.

Staying connected to our community is important to us, and our agency participates in several local events and community initiatives throughout the year.

Our agency offers health benefits, a 401(k), paid time off, major holidays off, and licensing reimbursement. We also reward performance with added flexibility.

Our culture is high-energy, fun, and professional, with a strong focus on development. We invest in our team's growth, celebrate wins together, and enjoy team lunches along the way. I'm looking for someone who is smart, goal-oriented, positive, and a great team player. If you're motivated to keep pushing for more and want to grow your career with a supportive team, we'd love to meet you.

Role Description:

As a Customer Service Representative with Anthony Vote - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.