Customer Service Representative - State Farm Agent Team Member

Zack Miller - State Farm Agent; Westminster (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading insurance agency seeks a Customer Service Representative to ensure exceptional client experiences. The ideal candidate will possess outstanding customer service skills, attention to detail, and a proactive attitude. This role offers growth opportunities and a commission-based salary structure.

Benefits

Salary pay plus commission / bonus

Growth potential / Opportunity for advancement

Paid time off (vacation and personal / sick days)

Valuable career-building experience

Employee sponsored retirement plan

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills for coordination.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Customer Service

Communication

Problem-Solving

Job description

As a Customer Service Representative with Zack Miller State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS :

• Salary pay plus commission / bonus
• Growth potential / Opportunity for advancement within my office
• Paid time off (vacation and personal / sick days)
• Valuable career-building experience
• Employee sponsored retirement plan

Create a job alert for this search