Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Burbank (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading insurance agency seeks a Customer Service Representative - State Farm Agent Team Member to provide exceptional customer experiences. You will engage with clients by answering inquiries, managing policy updates, and processing claims, all while working in a supportive team environment focused on growth and learning.

Benefits

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Attention to Detail

Multitasking

Job description

Responsive recruiter

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Isabel Munoz - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with team members, and anticipating community needs.

We look forward to connecting with customer-focused and empathetic team members. There are internal growth opportunities for driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Qualifications

• Strong communication and interpersonal skills
• Detail-oriented with multitasking abilities
• Previous customer service experience preferred

Compensation: $26.00 - $30.00 per hour

We're Hiring!

Our team works hard to achieve goals together and have fun doing it. We seek individuals committed to excellence and personal achievement. If you're willing to work hard and expect results, we want to meet you and discuss this opportunity. We value a fun, stable work environment and a willingness to learn.

About Our Agency

• Our mission is to help people manage risks, recover from the unexpected, and realize their dreams.
• I have been a State Farm agent since 2006.
• I am a proud graduate of California State University, Northridge.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents make all employment decisions regarding their staff.