Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Forest Park (IL); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Join a dynamic team as a Customer Service Representative at a leading insurance agency. You'll be responsible for providing outstanding customer service, addressing inquiries, and assisting with policy changes. This role offers a competitive salary, flexible schedule, and growth opportunities within the company.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and multitasking abilities needed.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Education

Previous customer service experience preferred

Job description

Customer Service Representative - State Farm Agent Team Member

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Customer Service Representative - State Farm Agent Team Member

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Role Description

As a Customer Service Representative - State Farm Agent Team Member with Mark Hanson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsive recruiter

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development
  
  

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Mark Hanson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
  
  

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
  
  

Compensation: $18.00 - $22.00 per hour

Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Mark Hanson - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Life Insurance, Retirement Planning, Business Insurance, and Health Insurance.
• Additional languages spoken: Spanish
  
  

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Insurance

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