Customer Service Representative - State Farm Agent Team Member

State Farm Agent; City of Rochester (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401K with employer match

Hourly pay plus commission/bonus

Medical and Dental benefits

Paid time off

Flexible hours

Growth potential

Job summary

Join a dynamic insurance team as a Customer Service Representative at State Farm Agent. In this role, you'll establish customer relationships, educate clients about insurance options, and be rewarded with growth potential and comprehensive benefits. This position offers a competitive salary structure and a supportive team environment, perfect for those looking to advance their career in customer service and insurance.

Qualifications

• Interest in marketing products based on customer needs.
• Ability to work in a team environment.
• Outgoing and customer-focused.

Responsibilities

• Establish customer relationships and follow up to provide excellent service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Detail oriented

Customer-focused

Proactive in problem solving

Job description

Customer Service Representative - State Farm Agent Team Member

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Customer Service Representative - State Farm Agent Team Member

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Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, this may be the career for you!

Responsibilities

• Establish customer relationships and follow up with customers, to provide excellent customer service.
• Use a customer-focused, needs-based process to educate customers about insurance options and help them make the decisions they feel are best for them.
  
  

As an Agent Team Member, you will receive...

• 401K with employer match
• Hourly pay plus commission/bonus
• Medical and Dental benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
  
  

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented
• Detail oriented
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.
  
  

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Compensation: $40,000.00 - $65,000.00 per year

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Van Travis - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Health Insurance, and Renters Insurance.
• Our office is located in Brighton, NY.
• I have been a State Farm agent since 1996.
• I am a proud graduate of Cornell University.
  
  

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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