Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Enfield (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Join a leading insurance agency as a Customer Relations Representative, where you will be instrumental in delivering exceptional customer service and contributing to agency growth. This is an entry-level, full-time position located in Enfield, CT, offering competitive benefits and advancement potential in a collaborative environment.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication

Problem solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent

Customer Relations Representative - State Farm Agent Team Member

2 years ago Be among the first 25 applicants

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent

About Our Agency

With a bachelor’s degree in Business from Missouri State University and a strong commitment to community involvement, I am proud to lead an agency that values teamwork, growth, and service. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office.

Responsive recruiter

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  

About Our Agency

With a bachelor’s degree in Business from Missouri State University and a strong commitment to community involvement, I am proud to lead an agency that values teamwork, growth, and service. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office.

Our team is built on collaboration, continuous improvement, and a supportive environment where everyone has the opportunity to grow. We embrace the philosophy of "educate, encourage, and elevate," and ensure that each team member has access to valuable training and development. If you're looking for a workplace that fosters learning, teamwork, and a positive atmosphere, we’d love to have you join us!

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Jo Ann Walk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.
  
  

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
  
  

Compensation: $55,000.00 - $75,000.00 per year

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Jo Ann Walk - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Enfield.
• I have been a State Farm agent since 2003.
  
  

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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