Customer Service Representative - State Farm Agent Team Member

Andyinsurance; Tucson (AZ); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Signing bonus

Training & development

Vision insurance

Job summary

Andy Manchanda - State Farm Agent in Tucson, AZ is seeking a Customer Sales & Service Representative to deliver exceptional customer experiences while growing a local insurance business.

You will resolve inquiries, handle policy changes, and educate customers on options, with an emphasis on relationship-building, accuracy, and teamwork within the agency.

Qualifications

• Customer service, sales, insurance, or related experience preferred.
• Strong communication and interpersonal skills.
• Goal-driven and motivated by achieving results.
• Comfortable working toward measurable goals and activity expectations.
• Self-motivated, dependable, and accountable.
• Strong follow-up and organizational skills.
• Ability to multitask and prioritize customer needs.
• Coachable and willing to learn and develop.
• Comfortable having consultative sales conversations without using pressure-based tactics.
• Interested in taking on additional responsibility and growing within the agency.
• Must be licensed or willing and able to obtain Property & Casualty and Life & Health licenses prior to starting

Responsibilities

• Build and maintain strong customer relationships through exceptional service and consistent follow-up.
• Answer customer questions and assist with policy changes, renewals, applications, and account needs.
• Identify opportunities to meet additional customer needs through insurance products.
• Handle both inbound and outbound customer conversations.
• Follow up with prospects and existing customers in a timely and professional manner.
• Help retain existing customers by understanding their needs and providing solutions.
• Meet individual and team goals for customer service, retention, sales, and activity.
• Educate customers on their insurance options using a consultative, needs-based approach.
• Maintain accurate records of customer conversations, follow-ups, and activity.
• Take ownership of daily goals, activity, follow-up, and results.
• Work closely with the agency team to support a positive, accountable, and high-performing culture.
• Be willing to take on additional responsibilities as your skills and experience develop.

Skills

Customer service

Sales

Insurance

Communication

Interpersonal skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Tucson - AZ

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Signing bonus
• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Sales & Service Representative with Andy Manchanda - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Build and maintain strong customer relationships through exceptional service and consistent follow-up.
• Answer customer questions and assist with policy changes, renewals, applications, and account needs.
• Identify opportunities to meet additional customer needs through insurance products.
• Handle both inbound and outbound customer conversations.
• Follow up with prospects and existing customers in a timely and professional manner.
• Help retain existing customers by understanding their needs and providing solutions.
• Meet individual and team goals for customer service, retention, sales, and activity.
• Educate customers on their insurance options using a consultative, needs-based approach.
• Maintain accurate records of customer conversations, follow-ups, and activity.
• Take ownership of daily goals, activity, follow-up, and results.
• Work closely with the agency team to support a positive, accountable, and high-performing culture.
• Be willing to take on additional responsibilities as your skills and experience develop.

QUALIFICATIONS

• Customer service, sales, insurance, or related experience preferred.
• Strong communication and interpersonal skills.
• Goal-driven and motivated by achieving results.
• Comfortable working toward measurable goals and activity expectations.
• Self-motivated, dependable, and accountable.
• Strong follow-up and organizational skills.
• Ability to multitask and prioritize customer needs.
• Coachable and willing to learn and develop.
• Comfortable having consultative sales conversations without using pressure-based tactics.
• Interested in taking on additional responsibility and growing within the agency.
• Must be licensed or willing and able to obtain Property & Casualty and Life & Health insurance licenses prior to starting

If you are ready to grow, take ownership, meet goals, and build a career in insurance, we would love to hear from you.

We review all applications within 24 hours because your time is important to us.

Compensation $45,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Compensation $45,000.00 - $70,000.00 per year

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Signing bonus
• Training & development
• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As a Customer Sales & Service Representative with Andy Manchanda - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Build and maintain strong customer relationships through exceptional service and consistent follow-up.
• Answer customer questions and assist with policy changes, renewals, applications, and account needs.
• Identify opportunities to meet additional customer needs through insurance products.
• Handle both inbound and outbound customer conversations.
• Follow up with prospects and existing customers in a timely and professional manner.
• Help retain existing customers by understanding their needs and providing solutions.
• Meet individual and team goals for customer service, retention, sales, and activity.
• Educate customers on their insurance options using a consultative, needs-based approach.
• Maintain accurate records of customer conversations, follow-ups, and activity.
• Take ownership of daily goals, activity, follow-up, and results.
• Work closely with the agency team to support a positive, accountable, and high-performing culture.
• Be willing to take on additional responsibilities as your skills and experience develop.

QUALIFICATIONS

• Customer service, sales, insurance, or related experience preferred.
• Strong communication and interpersonal skills.
• Goal-driven and motivated by achieving results.
• Comfortable working toward measurable goals and activity expectations.
• Self-motivated, dependable, and accountable.
• Strong follow-up and organizational skills.
• Ability to multitask and prioritize customer needs.
• Coachable and willing to learn and develop.
• Comfortable having consultative sales conversations without using pressure-based tactics.
• Interested in taking on additional responsibility and growing within the agency.
• Must be licensed or willing and able to obtain Property & Casualty and Life & Health insurance licenses prior to starting

If you are ready to grow, take ownership, meet goals, and build a career in insurance, we would love to hear from you.

We review all applications within 24 hours because your time is important to us.

Compensation $45,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Compensation $45,000.00 - $70,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none