Customer Service Representative - State Farm Agent Team Member

Kvanwieringen; Lake Worth (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary and benefits

Paid time off

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Lake Worth, TX, is seeking a motivated Customer Service Representative to join their team. The role involves building strong customer relationships, addressing inquiries, and delivering exceptional service. Ideal candidates should be well-organized, self-motivated, and possess strong communication skills. This position offers competitive compensation, growth potential, and additional benefits.

Qualifications

• Energetic professional interested in helping our business grow.
• Experience with insurance and financial products a plus.
• Must be detail-oriented and organized.

Responsibilities

• Build lasting relationships with clients through personalized support.
• Address inquiries related to coverage options, billing, and claims.
• Identify customer needs and offer insurance solutions.
• Assist with policy reviews and customer retention efforts.

Skills

Excellent communication skills - written, verbal and listening

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to multi-task

Bilingual - Spanish preferred

Bilingual - Haitian Creole preferred

Education

4-40 Customer Representative License OR 2-20 General Lines License, Property and Casualty

2-15 Life and Health License (must be able to obtain)

Tools

Windows

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Worth, FL

• Bonus based on performance
• Competitive salary and benefits
• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service. If you are a motivated self starter who loves building strong relationships with customers and thrives in a dynamic environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Build and nurture lasting relationships with clients through proactive communication and personalized support.
• Deliver exceptional service by promptly addressing inquiries related to coverage options, policy updates, billing, claims, and more.
• Implement marketing strategies to promote additional products and increase business growth.
• Proactively identify customer needs and provide insurance solutions through value-driven conversations.
• Demonstrate a high level of professionalism, dependability, and a commitment to daily success.
• Assist with policy reviews, cross-selling opportunities, and customer retention efforts.

As an Agent Team Member, you will receive…

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• 4-40 Customer Representative License OR 2-20 General Lines License, Property and Casualty (must be able to obtain)
• 2-15 Life and Health License (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $18.00 - $25.00 per hour

Benefits and Additional Details

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service. If you are a motivated self starter who loves building strong relationships with customers and thrives in a dynamic environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Build and nurture lasting relationships with clients through proactive communication and personalized support.
• Deliver exceptional service by promptly addressing inquiries related to coverage options, policy updates, billing, claims, and more.
• Implement marketing strategies to promote additional products and increase business growth.
• Proactively identify customer needs and provide insurance solutions through value-driven conversations.
• Demonstrate a high level of professionalism, dependability, and a commitment to daily success.
• Assist with policy reviews, cross-selling opportunities, and customer retention efforts.

As an Agent Team Member, you will receive…

• Simple IRA
• Group Life Insurance Benefits
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task
• Bilingual - Spanish preferred
• Bilingual - Haitian Creole preferred
• 4-40 Client Representative License OR 2-20 General Lines License, Property and Casualty (must be able to obtain)
• 2-15 Life and Health License (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation $18.00 - $25.00 per hour

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