Customer Service Representative - State Farm Agent Team Member

Kathydierkes; Town of La Grange (NY); On-site; USD 24,796 - 34,440; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Opportunity for advancement

Training & development

Job summary

A State Farm agency in Town of La Grange is seeking a part-time Customer Service Representative. The role involves answering customer inquiries, assisting with policy changes, and maintaining records, ensuring exceptional service. Candidates should possess strong communication skills, be detail-oriented, and ideally have customer service experience. This position offers a competitive hourly wage ranging from $18 to $25 and various benefits, including flexible scheduling and opportunities for advancement.

Qualifications

• Effective communication skills are essential for interacting with customers.
• Detail-oriented approach is necessary for processing customer inquiries and maintaining records.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Lagrange

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 1986, continuing a long family legacy with State Farm. My dad was an agent for 30 years before me, and our family has been part of this community since 1954. Today, our office includes two team members, and we take pride in providing personal, relationship-focused service to the people we serve. We’re a group of dog lovers who enjoy a friendly, welcoming office environment. Community involvement is very important to us, and we’ve spent many years supporting local businesses and organizations. Being part of the town and giving back is a big part of who we are. For our team, we offer a strong focus on work-life balance and a supportive environment where people can do their best work while still enjoying life outside the office. Our culture is extremely customer-focused and built around teamwork. We’re looking for someone who works well with others, takes pride in helping customers, and can also stay organized and productive on their own. If you value a close-knit team and a service-driven environment, this could be a great place to grow your career.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Kathy Dierkes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $18.00 - $25.00 per hour

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY I opened my agency in 1986, continuing a long family legacy with State Farm. My dad was an agent for 30 years before me, and our family has been part of this community since 1954. Today, our office includes two team members, and we take pride in providing personal, relationship-focused service to the people we serve. We’re a group of dog lovers who enjoy a friendly, welcoming office environment. Community involvement is very important to us, and we’ve spent many years supporting local businesses and organizations. Being part of the town and giving back is a big part of who we are. For our team, we offer a strong focus on work-life balance and a supportive environment where people can do their best work while still enjoying life outside the office. Our culture is extremely customer-focused and built around teamwork. We’re looking for someone who works well with others, takes pride in helping customers, and can also stay organized and productive on their own. If you value a close-knit team and a service-driven environment, this could be a great place to grow your career.

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Kathy Dierkes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $18.00 - $25.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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