Customer Service Representative - State Farm Agent Team Member

State Farm; Florida; Sur place; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

A local insurance agency in Florida seeks a Customer Service Representative to enhance exceptional customer experiences. Responsibilities include answering inquiries, updating policies, and maintaining records. Ideal candidates should have strong communication skills, multitasking ability, and previous customer service experience. Salary ranges from $40,000 to $50,000 per year, with opportunities for advancement in a supportive environment.

Qualifications

• Previous customer service experience preferred.
• Sales experience (outside or inside sales, retail, telemarketing) preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.

Connaissances

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Description du poste

Customer Service Representative – State Farm Agent Team Member

Full Time in Plant City - FL - 33563

Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative – State Farm Agent Team Member with Tony Lee – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm, and agents are responsible for making all employment decisions regarding their employees.

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