Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Stratford (CT); On-site; USD 40,000 - 70,000; Full time

Job summary

A busy insurance office seeks a Customer Service Representative to provide exceptional customer experiences and assist with policy inquiries and claims. The ideal candidate will have strong communication skills, be detail-oriented, and eager to contribute to a growth-oriented team. Join us as we help the community manage risks and achieve their dreams.

Benefits

Bonus based on performance

Competitive salary

Opportunity for advancement

Qualifications

• Previous customer service experience preferred.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Rick Locicero - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic. We anticipate internal growth opportunities for driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Qualifications

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Compensation: $40,000 - $70,000 per year

We're Hiring!

We are a busy office looking for our next team member. We are an established, growth-oriented agency with motivated individuals. We seek those committed to excellence and personal achievement. If you're willing to work hard and expect results, we want to meet you and discuss this opportunity. If you value a fun, stable environment and are eager to learn, let's talk about your future with us.

About Our Agency

• Our mission is to help people manage risks, recover from the unexpected, and realize their dreams.
• Located in Stratford, CT.
• Rick Locicero has been a State Farm agent since 2007.
• Graduate of Villanova University and Sacred Heart University (MBA).
• Additional language spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents make all employment decisions regarding their staff.