Customer Service Representative - State Farm Agent Team Member

State Farm

St. Louis (MO)

On-site

USD 32,000 - 48,000

Full time

13 days ago

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Benefits offered by this job

License Reimbursement
Simple IRA
Health insurance
Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

State Farm Agent Kevin Wingenbach is hiring a Customer Service Representative in Missouri. This role focuses on delivering exceptional service, handling inquiries, and supporting community members while contributing to a growing insurance business.

You will build relationships, coordinate with team members, and ensure accurate records as part of daily operations. A strong customer focus and reliable communication are essential for success.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Dedicated to customer service
Strong communication and interpersonal
Detail-oriented and multitasking
Previous customer service experience

Job description

Benefits
  • License Reimbursement
  • Simple IRA
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Kevin Wingenbach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
Qualifications
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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