Customer Service Representative - State Farm Agent Team Member

Sfmichigan; St. Johns (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in St. Johns, Michigan, is seeking a Customer Service Representative to ensure exceptional customer experiences. The role involves responding to customer inquiries, assisting with policy changes, and processing claims. Ideal candidates possess strong communication skills and previous customer service experience. Offering a competitive salary between $50,000 and $65,000 and various benefits such as bonuses, a flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills to interact with customers effectively.
• Detail-oriented individual with the ability to multitask.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates efficiently.
• Process insurance claims and follow up promptly with customers.
• Maintain accurate and up-to-date records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in St. Johns - MI

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Steve VanElls - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $65,000.00 per year

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State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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