Customer Service Representative - State Farm Agent Team Member

Willrogersinsures; Southport (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Wellness resources

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Will Rogers - State Farm Agent is seeking a Customer Service Representative to create exceptional customer experiences and support the growth of our insurance business in the local community. You will handle inquiries, maintain records, and coordinate with team members to resolve issues with accuracy and care.

We value dedication to customer service, strong communication, and the ability to multitask. This on-site role offers opportunities for advancement, wellness resources, and competitive pay

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Detail-oriented

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Will Rogers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.