Customer Service Representative - State Farm Agent Team Member

Jason Barnes - State Farm Agent; South Holland (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Barnes - State Farm Agent in South Holland is seeking a Customer Service Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences while supporting the agency's growth.

Your attention to detail and customer service skills will be key as you resolve inquiries, assist with policy changes, and maintain customer records. This position comes with competitive salary and health insurance, and great opportunities for personal advancement.

Qualifications

• Previous customer service experience preferred.
• Ability to communicate effectively with customers.
• Detail-oriented with strong multitasking skills.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

As a Customer Service Representative - State Farm Agent Team Member with Jason Barnes - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

We anticipate internal growth opportunities for especially driven and sales‑mindful candidates.