Customer Service Representative - State Farm Agent Team Member

Billy Reese - State Farm Agent; Selbyville (DE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Billy Reese - State Farm Agent in Selbyville, Delaware is seeking a Customer Service Representative to enhance client experiences for a successful insurance agency. You will be responsible for generating outstanding service, resolving customer inquiries, and coordinating with team members.

The ideal candidate possesses strong communication skills, attention to detail, and a customer-focused mindset. Opportunities for internal growth will be available for those who are driven and sales-minded.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented candidates who can multitask will excel in this role.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Bilingual Spanish

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Billy Reese - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.