Customer Service Representative - State Farm Agent Team Member
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Benefits offered by this job
Job summary
State Farm Agent team member in Saraland, AL is recruiting a Customer Service Representative to deliver exceptional service. You will handle inquiries, assist with policy changes, and ensure accurate record-keeping while contributing to community and client protection efforts.
The role emphasizes a friendly, walk-in-friendly office culture with opportunities for advancement and a competitive benefits package.
Qualifications
- Clear communication and interpersonal skills are essential.
- Attention to detail and ability to multitask in a fast-paced environment.
- Previous customer service experience is preferred.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Skills
Job description
Full Time in Saraland - AL
Replies within 24 hours
- License Reimbursement
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
Our agency first opened in 2011 and is supported by a small but strong team of three. Before launching my career with State Farm, I worked as a baseball sports agent — a role that gave me incredible experience in building relationships, negotiating deals, and supporting clients. I also spent time working with the Chicago Cubs and had the privilege of representing 26 first-round draft picks. As a former athlete myself, sports remain a big part of my life, and I’m proud that my son now plays basketball at UAB after I played at South Alabama. Community involvement is important to me, and I stay active by serving as chair of our local Chamber of Commerce and supporting various local initiatives. Our office culture is very laid back, welcoming, and walk-in friendly a place where both clients and team members feel comfortable and valued. If you’re looking for a role where you can join a relaxed, relationship-focused environment while helping people protect what matters most, this could be the right fit for you.
As a Customer Service Representative - State Farm Agent Team Member with Jeff Kahn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $30,000.00 - $42,000.00 per year
- License Reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Our agency first opened in 2011 and is supported by a small but strong team of three. Before launching my career with State Farm, I worked as a baseball sports agent — a role that gave me incredible experience in building relationships, negotiating deals, and supporting clients. I also spent time working with the Chicago Cubs and had the privilege of representing 26 first-round draft picks. As a former athlete myself, sports remain a big part of my life, and I’m proud that my son now plays basketball at UAB after I played at South Alabama. Community involvement is important to me, and I stay active by serving as chair of our local Chamber of Commerce and supporting various local initiatives. Our office culture is very laid back, welcoming, and walk-in friendly a place where both clients and team members feel comfortable and valued. If you’re looking for a role where you can join a relaxed, relationship-focused environment while helping people protect what matters most, this could be the right fit for you.
As a Customer Service Representative - State Farm Agent Team Member with Jeff Kahn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $30,000.00 - $42,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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