Customer Service Representative - State Farm Agent Team Member

Daniel Kroll - State Farm Agent; Sandy (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Daniel Kroll - State Farm Agent in Sandy, Utah is searching for a motivated Customer Service Representative. This role involves engaging with customers through various channels and delivering exceptional service, supported by a collaborative team atmosphere.

The ideal candidate will possess excellent communication skills and be comfortable using digital tools. Interested individuals should be ready to thrive in a fast-paced environment and eager to learn, with a passion for making a positive impact.

Benefits include competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Excellent communication skills, both written and verbal.
• Tech-savvy with familiarity with digital communication tools.
• Customer-oriented mindset to exceed expectations.

Responsibilities

• Engage with customers through phone, email, and chat.
• Assist with policy inquiries, updates, and claims.
• Identify opportunities to enhance customer satisfaction.

Skills

Excellent communication skills

Tech-savvy

Customer-oriented mindset

Ability to adapt to fast-paced environments

Education

High school diploma or equivalent

College degree

Tools

Digital communication tools

Social media platforms

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

Company Overview:

Daniel Kroll - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description:

As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.

Qualifications:

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus, but not required.

Requirements:

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Familiarity with social media platforms and digital communication tools.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (training will be provided).

How to Apply:

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

www.insureslc.com

Daniel Kroll - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.