Customer Service Representative - State Farm Agent Team Member
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Benefits offered by this job
Job summary
Charles Laubach - State Farm Agent in San Antonio is hiring a Customer Service Representative for a full-time role. You will build customer relationships, handle inquiries, and maintain precise records to support a growing insurance business.
The position emphasizes strong communication, teamwork, and a service-oriented mindset, with benefits including retirement plans, training, and opportunities for advancement.
Qualifications
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
Skills
Job description
Full Time in San Antonio - TX
- Simple IRA
- Opportunity for advancement
- Paid time off
- Bonus based on performance
I opened my agency in 2014 and currently lead a team of four. My background includes both financial services and military service. I previously owned a brokerage business before transitioning into the pharmaceutical industry and eventually returning to financial services with State Farm. I started with State Farm as an intern before ultimately opening an agency of my own.
I’m a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions. Service continues to be an important part of my life.
I’m involved with the Civil Air Patrol and its cadet program, the American Legion, and Texas Boys State, where I help educate young people about how our government works. I’m also passionate about supporting veterans. Our agency gives back through the Angel Tree Program and supports organizations including the Salvation Army and Rise Recovery.
Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers while maintaining balance outside of the office.
Teamwork is at the heart of our culture. We recognize that everyone brings different strengths and weaknesses to the table, and we believe in accepting, supporting, and helping one another succeed. I’m looking for someone who is coachable, works well with others, and understands the value of being part of a true team. If you’re looking for a supportive environment where people work together and invest in each other’s success, we’d love to meet you.
As a Customer Service Representative with Charles Laubach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $45,000.00 - $60,000.00 per year
Full Time in San Antonio - TX
- Simple IRA
- License reimbursement
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
I opened my agency in 2014 and currently lead a team of four. My background includes both financial services and military service. I previously owned a brokerage business before transitioning into the pharmaceutical industry and eventually returning to financial services with State Farm. I started with State Farm as an intern before ultimately opening an agency of my own.
I’m a graduate of the University of Houston and its ROTC program and spent the first 10 years of my career on active duty, including flying helicopters and participating in rescue missions. Service continues to be an important part of my life.
I’m involved with the Civil Air Patrol and its cadet program, the American Legion, and Texas Boys State, where I help educate young people about how our government works. I’m also passionate about supporting veterans. Our agency gives back through the Angel Tree Program and supports organizations including the Salvation Army and Rise Recovery.
Our agency offers a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers while maintaining balance outside of the office.
Teamwork is at the heart of our culture. We recognize that everyone brings different strengths and weaknesses to the table, and we believe in accepting, supporting, and helping one another succeed. I’m looking for someone who is coachable, works well with others, and understands the value of being part of a true team. If you’re looking for a supportive environment where people work together and invest in each other’s success, we’d love to meet you.
As a Customer Service Representative with Charles Laubach - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation $45,000.00 - $60,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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