Customer Service Representative - State Farm Agent Team Member

Tina Miller - State Farm Insurance Agent; Rockingham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Supplemental Health Insurance

Life Insurance

401(k)

401(k) matching

Bonus based on performance

Company parties

Opportunity for advancement

Training & development

Job summary

Tina Miller State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support a growing insurance agency. You will handle customer inquiries, assist with policy changes, and coordinate with team members to meet client needs.

The ideal candidate has strong communication, is detail-oriented, and able to multitask. Prior customer service experience is preferred, and there are opportunities for growth within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal

Detail-oriented and multitask

Customer service experience

Job description

Benefits:

• Supplemental Health Insurance
• Life Insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Tina Miller State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.