Customer Service Representative - State Farm Agent Team Member

Aaron Stiles - State Farm Agent; Ringgold (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Aaron Stiles - State Farm Agent in Ringgold, Georgia is seeking a Customer Service Representative to provide exceptional support to our clients. In this role, you will answer inquiries, assist with policy changes, and process claims, ensuring a positive experience for our customers.

The ideal candidate will possess strong communication skills, be detail-oriented, and have prior customer service experience. This position offers a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Previous customer service experience preferred.
• Ability to provide exceptional customer experiences.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Aaron Stiles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.