Customer Service Representative - State Farm Agent Team Member

Caleb Lonsberry - State Farm Agent; Sunset (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Caleb Lonsberry - State Farm Agent is hiring a Customer Service Representative to create exceptional customer experiences that foster growth in a successful insurance agency. The role involves resolving customer inquiries, working alongside other team members, and understanding community needs.

Ideal candidates will excel in communication, be detail-oriented, and have a passion for helping others. Previous customer service experience is preferred. The position offers performance-based bonuses and opportunities for career advancement.

Qualifications

• Strong communication and interpersonal skills are needed to engage effectively with customers.
• Must be detail-oriented and capable of multitasking in a fast-paced environment.
• Previous experience in customer service is preferred to ensure smooth customer interactions.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Caleb Lonsberry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.