Customer Service Representative - State Farm Agent Team Member

Jacquline Fitzgibbon - State Farm Agent; Portland (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jacquline Fitzgibbon - State Farm Agent in Portland, OR is seeking a Customer Service Representative to create exceptional experiences for clients, process inquiries, and support the growth of the insurance business.

You will maintain accurate records, answer questions, and collaborate with the agent team to anticipate community needs while delivering friendly, detail‑oriented service.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail orientation

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description:

As a Customer Service Representative with Jacquline Fitzgibbon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.