Customer Service Representative - State Farm Agent Team Member

Bettedavidson; Port Neches (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Bettedavidson in Port Neches, Texas is seeking a customer service representative to enhance customer experiences within our successful insurance agency. You will resolve inquiries, assist with policy updates, and coordinate with team members to support the community.

If you are detail-oriented and passionate about customer service, we look forward to connecting with you. Opportunities for internal growth await driven candidates.

Qualifications

• Strong communication and interpersonal skills are crucial.
• Must be detail-oriented and able to multitask effectively.
• Previous experience in customer service is preferred.
• Possession of an insurance license is required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Education

Previous customer service experience preferred

Insurance licensing

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a customer service representative, with Bette Davidson, State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Insurance licensing is required.