Customer Service Representative - State Farm Agent Team Member

Sam Cannonier; Pontiac (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Samuel Cannonier - State Farm Agent in Pontiac, MI is hiring a Full Time Customer Service Representative to deliver exceptional service and support the growth of a local insurance agency. You will answer inquiries, assist with policy changes, process claims, and maintain accurate records of customer interactions, collaborating with teammates to serve the community.

This position includes health insurance, opportunities for advancement, paid time off, a 401(k) plan, and a competitive salary with

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Pontiac - MI

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Samuel Cannonier - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. You will use attention to detail and strong customer service skills to help people, resolve inquiries, and coordinate with other agency teammates while supporting the community you serve.

We anticipate internal growth opportunities for driven and sales-minded candidates who are customer-focused and empathetic.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.