Customer Service Representative - State Farm Agent Team Member

Larry Bales - State Farm Agent; Abingdon (VA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Monday - Friday

Paid time off

Job summary

Larry Bales - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences and support a growing insurance business. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accurate records of interactions.

Ideal candidates are outgoing, detail-oriented, and strong communicators with a background in customer service. This on-site role offers Monday–Friday scheduling and paid time off opportunities.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Job description

Benefits:

• Monday - Friday
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As a Customer Service Representative with Larry Bales, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.