Customer Service Representative - State Farm Agent Team Member

Henrynace; Plymouth Township (PA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Job summary

Henry Nace Insurance in Plymouth Meeting, PA, is seeking a Customer Service Representative to enhance customer experiences and resolve inquiries effectively. The ideal candidate will be detail-oriented and possess exceptional customer service skills to assist clients with policy changes and insurance claims.

This full-time role offers compensation between $50,000 and $65,000 annually, along with benefits such as 401(k) matching, health insurance, and paid time off, fostering both professional growth and community support.

Qualifications

• Expert-level communication and interpersonal skills required.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Expert-level Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Plymouth Meeting, PA

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave

Role Description

As a Customer Relations Representative with Henry Nace Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Expert-level Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $50,000.00 - $65,000.00 per year