Customer Service Representative - State Farm Agent Team Member

Chris Giunta - State Farm Agent; Philadelphia (Philadelphia County); Vor Ort; USD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Chris Giunta - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy inquiries, and support agency growth. You will work with team members to resolve questions and anticipate community needs, while focusing on accuracy and service excellence.

This role offers a path for internal advancement for driven, sales-minded team members who are customer-focused and empathetic.

Qualifikationen

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Jobbeschreibung

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Chris Giunta - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.