Customer Service Representative - State Farm Agent Team Member

Chrisahles; Roseville (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Chrisahles in Roseville, Minnesota is seeking a Customer Service Representative to join their State Farm Agent Team. The ideal candidate will provide exceptional customer experiences and enhance their career while addressing inquiries and supporting community needs.

This role includes responsibilities such as answering inquiries, assisting with policy changes, processing claims, and maintaining records. The company offers a competitive salary, flexible scheduling, and various benefits including health insurance and growth opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Ability to detail and multitask effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Chris Ahles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.