Customer Service Representative - State Farm Agent Team Member

STEVEN MCINTOSH - State Farm Agent; Parma (OH); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

STEVEN MCINTOSH - State Farm Agent in Parma, OH is seeking a dedicated Customer Service Representative to deliver exceptional service, assist with policy changes, answer inquiries, and process insurance claims. You will maintain accurate records and coordinate with the team to meet community needs and drive agency growth.

We offer license reimbursement, competitive salary, flexible schedule, paid time off, training & development, 401(k), and opportunities for advancement, with opportunities for

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Job description

Benefits

• License reimbursement
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with STEVEN MCINTOSH - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.