Customer Service Representative - State Farm Agent Team Member

Ryan Hill - State Farm Agent; Palm Bay (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA with employer match

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Hill - State Farm Agent in Palm Bay, FL is seeking a Customer Service Representative to deliver exceptional client experiences, handle policy information, and support community members with empathy and accuracy. You will collaborate with the agency team to respond to inquiries, process policy changes, and assist clients with claims while maintaining precise records of interactions.

Bilingual Spanish is preferred, and prior customer service experience is encouraged, with opportunities for

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal

Detail-oriented multitasker

Previous customer service

Bilingual Spanish

Job description

Benefits

• Simple IRA with employer match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ryan Hill - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.