Customer Service Representative - State Farm Agent Team Member

Bryan Strasburger; Orlando (FL); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking a Customer Service Representative to deliver exceptional customer experiences and support a team in Orlando, Florida. The ideal candidate should possess excellent communication skills, attention to detail, and a commitment to helping others. Responsibilities include answering inquiries, managing policy updates, and processing claims. This full-time role offers a salary range of $40,000 to $46,000 annually, with opportunities for advancement and various benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are required.
• Customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About the Agent

With an extensive 25+ year career in the insurance industry, I began my journey with MetLife and later gained valuable experience with Downey Insurance and other Brown & Brown, Inc. subsidiaries. Now I am a State Farm Insurance Agent for Orlando and the surrounding Central Florida areas. Originally from the Midwest (Indiana & Nebraska), my family and I have made Doctor Phillips our home. As an active member of both the MetroWest Rotary Club and Holy Family, community involvement is important to us.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Bryan Strasburger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $46,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Orlando - FL

Responsive recruiter Replies within 24 hours

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About the Agent

With an extensive 25+ year career in the insurance industry, I began my journey with MetLife and later gained valuable experience with Downey Insurance and other Brown & Brown, Inc. subsidiaries. Now I am a State Farm Insurance Agent for Orlando and the surrounding Central Florida areas. Originally from the Midwest (Indiana & Nebraska), my family and I have made Doctor Phillips our home. As an active member of both the MetroWest Rotary Club and Holy Family, community involvement is important to us.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Bryan Strasburger - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $46,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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