Customer Service Representative - State Farm Agent Team Member

Dan Walker - State Farm Agent; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dan Walker - State Farm Agent in Austin, Texas, is seeking a Customer Service Representative to join their team. You will generate exceptional customer experiences while handling inquiries and assisting with insurance policy changes.

The ideal candidate will have strong communication skills and attention to detail, along with a customer-focused mindset. The position offers benefits such as a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Strong customer service skills and attention to detail required.
• Experience in processing insurance claims is a plus.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative – State Farm Agent Team Member with Dan Walker – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.