Customer Service Representative - State Farm Agent Team Member

Anthony-Hunt---State-Farm-Agent; North Versailles (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Job summary

Anthony Hunt Insurance Agency Inc is seeking a friendly Customer Service Representative to join its State Farm insurance practice in the greater Pittsburgh area. You will deliver exceptional customer experiences, resolve inquiries, and coordinate with team members to support community members.

Responsibilities include establishing relationships, answering inquiries, and maintaining accurate records of interactions.

Qualifications

• Dedicated to providing excellent customer service.
• Strong communication and interpersonal abilities.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Anthony Hunt Insurance Agency Inc, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.