Customer Service Representative - State Farm Agent Team Member

Chrisraffone; North Haven (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in North Haven, CT is seeking a Customer Service Representative to provide exceptional service. The role involves addressing customer inquiries, processing claims, and maintaining records. Candidates should possess strong communication skills, be detail-oriented, and prior customer service experience is preferred. Bilingual skills in Spanish are highly desirable. This position offers a salary range of $35,000.00 - $50,000.00 per year with benefits and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in North Haven, CT

Responsive recruiter Replies within 24 hours

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with chris raffone - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish highly preferred.

Compensation $35,000.00 - $50,000.00 per year

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State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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