Office Representative - State Farm Agent Team Member

Dianedisomma; New York (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

An established industry player is seeking a motivated Customer Service Representative to join their dynamic team. This role emphasizes building strong customer relationships and providing exceptional service. The ideal candidate will be detail-oriented, proactive in problem-solving, and possess excellent communication skills. In this vibrant workplace, you'll have the opportunity to grow, collaborate, and contribute to a positive team culture. With competitive compensation and various benefits, this position is perfect for those looking to make a meaningful impact while enjoying a supportive work environment.

Qualifications

• Strong communication and problem-solving skills are essential.
• Detail-oriented and able to work effectively in a team.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options and services.
• Develop leads and schedule appointments.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

People-oriented

Able to learn computer functions

Ability to work in a team environment

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Poughkeepsie, NY

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I began my journey with State Farm in 2008 as a part-time team member, transitioning to a full-time role due to my passion for the company and its values. In 2014, I took the next step and became a State Farm Agent, motivated by my commitment to providing exceptional service to our clients. My team and I place a high priority on cultivating strong customer relationships, and we take great pride in delivering outstanding customer service. We believe that this dedication is what distinguishes us from other insurance providers.

Hitting office goals is a priority for us, and our office is designed to be a welcoming and supportive environment for both our clients and team members. Collaboration is key in our workplace, and we strive to foster a team-oriented atmosphere where everyone supports each other in achieving our objectives.

We believe in fostering a vibrant and engaging workplace culture. We regularly host special events such as Holiday Pajama Day, Dress Down Fridays, and various office celebrations to encourage team bonding and create a positive atmosphere. If you’re looking for an environment that values both professionalism and fun, we invite you to consider joining our team. Your unique contributions could enhance our culture even further!

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $70,000.00 per year