Customer Service Representative - State Farm Agent Team Member

Robagency; New York (NY); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

401K

Paid time off

Flexible hours

Growth potential

Hiring Bonus

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team. This role focuses on building strong customer relationships and providing tailored insurance solutions. With a commitment to customer satisfaction, you'll utilize your communication skills to educate clients about various products and services. The position offers a supportive environment with opportunities for growth and advancement, making it perfect for those passionate about helping others and eager to succeed in a rewarding career. If you're ready to make a difference in people's lives while advancing your own career, this opportunity is for you.

Qualifications

• Interest in marketing products based on customer needs.
• Ability to work in a team and excellent communication skills.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options and develop leads.

Skills

Excellent communication skills

Customer-focused

Detail-oriented

Proactive problem solving

Teamwork

Bilingual (Spanish, Russian, or Cantonese)

Tools

Computer functions

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Brooklyn, NY

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive:

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish, Russian or Cantonese preferred.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000.00 - $45,000.00 per year