Customer Service Representative - State Farm Agent Team Member

Javedkapadia; Naples (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

A leading state farm agency in Naples, Florida is seeking a Customer Service Representative to join its team. The role involves providing exceptional customer experiences, assisting with inquiries and policy changes, as well as processing claims. Candidates should have strong communication skills and previous customer service experience. This position offers growth opportunities for motivated individuals looking to advance within the agency. Join a supportive team that values service and empathy.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Bonus based on performance
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Javed Kapadia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.