Customer Service Representative - State Farm Agent Team Member

Rebecca Gibson - State Farm Agent; Myrtle Beach (SC); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Résumé du poste

Rebecca Gibson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, support policy questions, and coordinate with the team to meet community needs. This role emphasizes empathy, accuracy, and a proactive approach to client support.

Ideal candidates are customer-focused, reliable, and ready to contribute to agency growth with opportunities for advancement within the team.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Description du poste

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Rebecca Gibson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.