Customer Service Representative - State Farm Agent Team Member

Dusty Treat - State Farm Agent; Moore (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dusty Treat - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to our insurance clients. Join a team focused on helping people learn, grow, and succeed through a positive, growth-oriented culture.

You will build relationships, respond to inquiries, and coordinate with the agent team to meet community needs while contributing to a balanced work life and ongoing professional development.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Detail-oriented

Multitask

Previous customer service experience

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2019 and currently lead a team of five. Before becoming a State Farm agent, I worked as a public school teacher, an experience that helped shape my passion for helping others learn, grow, and succeed. I'm a graduate of East Central University and enjoy traveling and watching sports in my free time.

Supporting our local community is important to our agency, and we enjoy finding opportunities to stay involved and give back to the people we serve.

Our agency offers health benefits, a Simple IRA, paid time off, and a strong commitment to work-life balance. We believe in creating an environment where our team can grow professionally while still having time for what matters outside of work.

Our culture is positive, supportive, and growth-oriented. I'm looking for someone who is coachable, hardworking, self-motivated, and brings a great attitude to the team. If you're a self-starter who is ready to learn, contribute, and grow with a close-knit agency, we'd love to meet you.

Role description:

As a Customer Service Representative with Dusty Treat - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.