Customer Service Representative - State Farm Agent Team Member

Brad Hill - State Farm Agent; Monett (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Signing bonus

Competitive salary

Job summary

Brad Hill - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences that help grow the agency. The role focuses on handling customer inquiries, updating policies, and supporting community needs with accuracy and care.

The position emphasizes attention to detail, strong communication, and teamwork. Internal growth opportunities are anticipated for driven, sales-minded candidates within a supportive agent team.

Qualifications

• Strong verbal and written communication skills.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Paid time off
• Parental leave
• Signing bonus
• Competitive salary

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Brad Hill - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.