Customer Service Representative - State Farm Agent Team Member

Brad Russell - State Farm Agent; Warr Acres (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Brad Russell - State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member in Warr Acres, Oklahoma. The role focuses on generating exceptional client experiences and addressing customer inquiries.

Ideal candidates are detail-oriented with strong customer service skills and a desire to help others. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Internal growth opportunities are anticipated for driven candidates.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and multitasking abilities will be crucial.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Brad Russell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.