Customer Service Representative - State Farm Agent Team Member

Brad Sweet - State Farm Agent; Village of North Syracuse (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Job summary

Brad Sweet - State Farm Agent in New York seeks a Customer Service Representative to deliver exceptional client experiences, handle policy information, and support the agency's growth within the local community. You will coordinate with team members, respond to inquiries, and help clients with their insurance needs.

The position offers growth opportunities for driven, sales-minded candidates and emphasizes customer-focused service and accuracy in record-keeping.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brad Sweet - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.